Important! This message has been sent to key contacts at your site. Please forward this message to the person responsible for coordinating your TitleExpress software upgrades.
Action Required for FedEx and UPS Integrations Users
To better safeguard your user experience, new credential requirements are required for FedEx® and UPS® integrations. Existing access keys will no longer be supported and must be replaced with new OAuth credentials.
FedEx: Effective May 15, 2024 | UPS: Effective June 3, 2024
All shipping integration users must complete the following steps by the effective dates for continued service without interruption.
STEP 1: Obtain OAuth credentials from your shipping provider, consisting of a Client ID code and Client Secret code. Download the following guides for step-by-step instructions.
- How to obtain the FedEx Integration OAuth Credentials
- How to obtain the UPS Integration OAuth Credentials
STEP 2: Upgrade to TitleExpress v9.15 or later. Schedule an appointment with one of our technicians. To expedite your appointment, please ensure that Step 1 has been completed before your upgrade appointment. If you prefer to do your own upgrades, installation files are available for download.
We greatly appreciate your business and the trust you have placed in SMS. Please contact SMS Customer Support with any questions or concerns.
Customer Support:
800-767-7831 | TESupport@smscorp.com | M-F, 8:00 a.m. - 8:30 p.m. EDT
