Dear
Valued SMS Customer,
From everyone at SMS, we hope you and your loved ones are safe and healthy. As
our communities work to manage the spread of coronavirus (COVID-19), we are
prepared to help customers address this challenge.
Our service level remains unaffected. SMS was built with the flexibility and
redundancy to operate virtually over secure network connections. We are closely
monitoring the evolving situation and have activated long-standing business
continuity plans, which include following the appropriate guidance from the
Centers for Disease Control (CDC) and World Health Organization (WHO).
We are committed to working closely with you and stand ready to assist with any
adjustments or platform changes you may need to activate your own business
continuity plan.
Thank you for your continued trust in SMS. Our team is here to assist in any
way possible.
Please contact us at 800.767.7831 or
TEsupport@smscorp.com
with any questions or concerns.