Business Continuity and Coronavirus Preparedness

Dear Valued SMS Customer,

From everyone at SMS, we hope you and your loved ones are safe and healthy. As our communities work to manage the spread of coronavirus (COVID-19), we are prepared to help customers address this challenge.

Our service level remains unaffected. SMS was built with the flexibility and redundancy to operate virtually over secure network connections. We are closely monitoring the evolving situation and have activated long-standing business continuity plans, which include following the appropriate guidance from the Centers for Disease Control (CDC) and World Health Organization (WHO).

We are committed to working closely with you and stand ready to assist with any adjustments or platform changes you may need to activate your own business continuity plan.

Thank you for your continued trust in SMS. Our team is here to assist in any way possible.

Please contact us at 800.767.7831 or with any questions or concerns.

Posted on 3/24/2020 4:16:00 PM by

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March 31. 2020 12:52